Our Solutions | DMB Industries SA

Our Solutions

We provide vendor neutral solutions

Faveo Help Desk Solution

Web-based support ticket system, Easy to install, easy to use cost effective ticket management solution for startups, SME’s and enterprises.

 

An app that helps organizations to set up a knowledge base and share information with staff & customers.

 

Faveo can be customised to a very large extent according to business requirements, and we undertake such projects.

 

DMB Industries SA is the authorised reseller for Faveo and we supply and support Faveo nationally.

 

Faveo have been integrated with companies like Whatsapp, Facebook and twitter and many other platforms making Faveo a leading help desk solution. 

 

What can we do with Faveo? 

  • Customer Service Management
  • Incident Management 
  • SLA Management 
  • Built-in Knowledge Base 

Great customer service starts here...

AWARD WINNING

FEATURES

Company Branded

Faveo is white label. It allows rebranding, colour changes to match company style.

Unlimited and affordable

Faveo is not only easy on pocket but also allows unlimited agent usability.

Seamless email integration

Faveo seamlessly integrates assigned email addresses with ticket generation system.

Priority support

All our customers are assigned dedicated account managers.

Self Service

Users can help themselves with the easy-to-use user portal.

iShield

iShield NG5 is a next generation firewall that does deep-packet inspection including application level inspection and intrusion prevention/detection by utilising intelligence from outside of the firewall.

 

The firewall is also referred to as a smart access Unified Threat Management (UTM) device that is located at your premises, giving you the ability to remotely control your entire network via the Cloud.

 

The iShield allows you to:

 
  • Monitor your staff’s usage
  • Protect your network
  • Report from anywhere, anytime, any device.

Maximize your security

Managed Firewalls - iShield UTM

Developed & Supported in South Africa


• Rand based pricing

• Input into product road-map

Local telephonic support


Better security with knowledgeable support staff giving great advice on improving client network and security. Always there to help in a crisis.

Simple interface


Easy to use and maintain

VPN Support


Work from home option as well as multi-branch communication available for better more centralized customer networks

Key Features of iShield solutions

Deep Packet Inspection (DPI)


• Per Protocol identification of all internet traffic.

Phishing Attack Prevention


• Users cannot bypass suspected malware or phishing websites’ browser warnings.

Firewall Security


• Built-in firewall proxy scans all web traffic for potential phishing sites.

• In-line Unified Management Threat device.

• Additional perimeter protection.

VPN's – Remote Users and Offices


• Certificate-based VPN connectivity.

• Site-to-site and user-to-site connectivity supported

• NEW! VLAN Support

Cloud-Stored Usage Reports


• All usage statistics are stored in the cloud to prevent any possible data loss.

• Usage statistics are retained on local storage in the event of Internet connectivity loss.

• All Summary Header Records are retained.

Web (HTTP/HTTPS)

• iShield NG5 is built to detect the usually unmonitored HTTPS protocol ensuring all traffic is reported.

• iShield NG5 has its own private Certificate Authority which must be trusted by clients to prevent warnings to users while maintaining a high level of security.

• HTTPS exclusion list for specific transactions.

• NEW! HTTPS “Peek” mode.

Website / Blacklist Filtering


• Use predefined or custom website black lists to prevent users from accessing unauthorised websites.

• NEW! DNS-based blocking.

Multi-Link Capability (Auto Failovers)


• Manage multiple Internet connections

• Failover provides peace of mind should your Internet connection fail.

Request a demo from us and have one of our security experts come to your office and demo our solution to you. 

  • Locally Developed
  • Local Support
  • Easy to use & Maintain
  • Easy reporting

Nextcloud

DMB Industries SA is proud to announce that we are the authorised reseller of Nextcloud in South Africa . 

 

Share and collaborate on documents, send and receive email, manage your calendar and have video chats without data leaks

 

As fully on-premises solution, Nextcloud Hub provides the benefits of online collaboration without the compliance and security risks.

Nextcloud Files

Nextcloud Files offers universal file access on desktop, mobile and web. Find files with powerful search, share your thoughts in comments or lock files until you are done with them.

Nextcloud Talk

Nextcloud Talk delivers on-premises, private audio/video conferencing and text chat through browser and mobile interfaces with integrated screen sharing and SIP integration.

Nextcloud Groupware

Nextcloud Groupware integrates Calendar, Contacts, Mail and other productivity features to help teams get their work done faster, easier and on your terms.

Key capabilities.

Nextcloud Flow enables users to automate repetitive tasks and optimize business processes.

Access existing storage silos like FTP, Windows Network Drives, SharePoint, Object Storage and Samba shares seamlessly through Nextcloud.

Seamlessly edit office documents together with others, take notes while in a video call.

Manage users locally or authenticate through LDAP / Active Directory, Kerberos and Shibboleth / SAML 2.0 and more

Secure data with powerful file access control, multi-layer encryption, machine-learning based authentication protection and advanced ransomware recovery capabilities

Extend Nextcloud further with a wide variety of apps on our app store or build your own

Documentation

The Nextcloud documentation for home users:

Use and enjoy the more than 100 community developed apps from our built in app store

Endian Firewall

Endian’s mission is to provide a secure platform that connects distributed people and things, simplifying the digitalization of businesses.

Network security at its best

Firewall - Hotspots - Industrial IoT

Key Features of Endian Firewall solutions

Application Control


Take control of the network by properly managing time-wasting, high bandwidth or non-business applications like Skype, WhatsApp, Dropbox, Facebook, Twitter and over 150 more. Endian makes it simple to manage applications on your network with just a few clicks, increasing productivity has never been easier.

Mail and Web Security


Protect your employees from web and email threats like viruses, malware, phishing, spam and even policy violations and in the process increase productivity. Complete web security provides over 100+ million categorized URL and domains. Flexible web policies allow you to build rules based on users, groups, date, time and much more. Our email filtering stops spam and viruses in their tracks and keeps your mail servers and users protected.

Secure Remote Access


Business happens everywhere and you need a solution to allow your business to stay connected and be protected from network threats. Our UTM solution provides both site-to-site, to connect multiple offices together, and remote access (road warrior) secure connectivity options that are sure to meet your needs. In addition, our solution delivers strong access control including two-factor authentication and encryption which can help minimize data loss and/or inappropriate access.

Live Network Monitoring and Reporting


Do you know what’s happening on your network? If not, your business could be losing valuable time and money. Our solution provides real-time and historical information to help you easily stay on top of your network activity and stop network abuse quickly.

Wi-Fi and Bring Your Own Device


Are you getting the most from your WIFI or guest networks? The Endian Hotspot solution can help protect those networks and offer them secure, separated Internet access all while maximizing their potential value to your business.

Centralized Network Management


Are you getting the most from your WIFI or guest networks? The Endian Hotspot solution can help protect those networks and offer them secure, separated Internet access all while maximizing their potential value to your business.

Request a demo from us and have one of our security experts come to your office and demo our solution to you. 

  • Locally Developed
  • Local Support
  • Easy to use & Maintain
  • Easy reporting